All rooms have a private bathroom with toilet, TV and free high-speed wireless internet access.
This accommodation is suitable for exhibitors and visitors to the fairs, as well as for tourists or business travelers.
Křížkovského 33, Brno 60300
You can choose from the following accommodation facilities in the vicinity.
Rybářská 202/19, Brno Brno
(in the distance of 0.1 km from Pension Satyam)
Availability verified
This modern, charming hotel is a completely transformed nineteenth century factory just a minute's walk from the BVV trade fairgrounds and a 20 minute‘s walk from the historic city centre. Whether in Brno on business or on holiday, there is a room to...
from € 91
Single room
Double room (for 1 per.)
1 extra bed
Junior Suite (for 1 per.)
1 extra bed • Last 1 available rooms!
Suite (Double room / twin bed with extra bed) (for 1 per.)
1 extra bed • Last 1 available rooms!
Double room
Junior Suite
Last 1 available rooms!
Suite (Double room / twin bed with extra bed)
Last 1 available rooms!
Double room with extra bed (for 1 per.)
1 extra bed
Double room with extra bed
Křížkovského 19, Brno Brno
(in the distance of 0.1 km from Pension Satyam)
Availability verified
On demand
ADI apartmán (for 1 per.)
3 extra beds • Last 1 available rooms!
ADI apartmán
Last 1 available rooms!
Křížkovského 458/47, Brno Brno
(in the distance of 0.2 km from Pension Satyam)
Availability verified
The four-star OREA Hotel Voronez I is located in the center of Brno, just a few steps from the Brno Exhibition Centre. It offers accommodation and services that will satisfy even the most demanding guests. The largest convention center in the region is...
from € 96
Twin Superior - Air-Conditioned (for 1 per.)
1 extra bed
Executive double/twin (for 1 per.)
1 extra bed
Twin Superior - Air-Conditioned
Executive double/twin
Double / Twin Standard (for 1 per.)
1 extra bed
Double / Twin Standard
Křížkovského 488/49, Brno Brno
(in the distance of 0.3 km from Pension Satyam)
Availability verified
The three-star OREA Hotel Voronez 2 offers modern accommodation in the center of Brno, close to the Brno Exhibition Centre. The hotel is suitable for more demanding guests who want to spend their vacation or business stay in a comfortable setting.
from € 62
Twin/Double Room (for 1 per.)
1 extra bed
Twin/Double Room
Kamenná 196/22, Brno Brno
(in the distance of 0.5 km from Pension Satyam)
from € 55
Apartmán pro 2 osoby (for 1 per.)
1 extra bed • Last 1 available rooms!
Apartmán pro 2 osoby
Last 1 available rooms!
Výstavní 369/11, Brno Brno
(in the distance of 0.5 km from Pension Satyam)
from € 85
Apartmán pro 4 osoby (for 1 per.)
3 extra beds • Last 1 available rooms!
Apartmán pro 4 osoby
Last 1 available rooms!
Hlinky 17, Brno Brno
(in the distance of 0.5 km from Pension Satyam)
Availability verified
from € 106
Apartment (for 1 per.)
4 extra beds • Last 1 available rooms!
Apartment
Last 1 available rooms!
Apartmán s balkonem (for 1 per.)
4 extra beds
Apartmán s balkonem
Křížkovského 496/20, Brno Brno
(in the distance of 0.5 km from Pension Satyam)
from € 93
Queen Standard (for 1 per.)
1 extra bed
Twin Standard (for 1 per.)
1 extra bed
King Deluxe (for 1 per.)
1 extra bed
Queen Standard
Twin Standard
King Deluxe
Táborského nábřeží 790/3, Brno Brno
(in the distance of 0.6 km from Pension Satyam)
Availability verified
A-Austerlitz Hotel has a convenient location right in the centre of Brno, it offers comfortable accommodation in individually decorated rooms, fine dining in the stylish restaurant, and space for private and corporate events.
from € 67
Jednolůžkový Standard
Last 3 available rooms!
Jednolůžkový Superior
Standard double (for 1 per.)
1 extra bed • Last 3 available rooms!
Double Business class (for 1 per.)
1 extra bed • Last 3 available rooms!
Dvoulůžkový pokoj s výhledem na hrad (for 1 per.)
1 extra bed • Last 1 available rooms!
Suite (for 1 per.)
1 extra bed • Last 2 available rooms!
Suite Superior (for 1 per.)
1 extra bed • Last 1 available rooms!
Standard double
Last 3 available rooms!
Double Business class
Last 3 available rooms!
Dvoulůžkový pokoj s výhledem na hrad
Last 1 available rooms!
Suite
Last 2 available rooms!
Suite Superior
Last 1 available rooms!
Vídeňská 239/21, Brno Brno
(in the distance of 0.7 km from Pension Satyam)
from € 111
Maisonette suite for 2-4 (max 6) (for 1 per.)
3 extra beds • Last 1 available rooms!
Maisonette suite for 2-4 (max 6)
Last 1 available rooms!
Hlinky 50/128, Brno Brno
(in the distance of 0.8 km from Pension Satyam)
Availability verified
from € 83
Premium single room
Last 1 available rooms!
Premium double with extra bed (for 1 per.)
1 extra bed • Last 2 available rooms!
Premium double room (for 1 per.)
1 extra bed
lux 2L (for 1 per.)
1 extra bed • Last 2 available rooms!
Premium suite (for 1 per.)
3 extra beds • Last 1 available rooms!
Premium double with extra bed
Last 2 available rooms!
Premium double room
lux 2L
Last 2 available rooms!
Premium suite
Last 1 available rooms!
Standard jednolůžkový
Standard double room (for 1 per.)
1 extra bed
Standard suite (for 1 per.)
3 extra beds
Standard double room
Standard suite
Zahradnická 19, Brno Brno
(in the distance of 0.8 km from Pension Satyam)
Availability verified
The two-star Hotel Pyramida offers comfortable and affordable accommodation in the city of Brno. Thanks to its location near the center of Brno, the hotel is ideal for travelers, families with children and business travelers.
from € 38
Economy single room
Last 1 available rooms!
Standard single room
Standard double room (for 1 per.)
1 extra bed
Economy double room (for 1 per.)
1 extra bed • Last 2 available rooms!
STANDARD triple room (for 1 per.)
2 extra beds • Last 1 available rooms!
Standard double room
Economy double room
Last 2 available rooms!
STANDARD triple room
Last 1 available rooms!
Křídlovická 333/19b, Brno Brno
(in the distance of 0.9 km from Pension Satyam)
Availability verified
Hotel OMEGA BRNO *** is offering a comfortable accomodation in double and triple rooms equiped with shower, hair dryer, WC, phone and cable TV. Nice and comfort accomodation, great location near the centre of Brno, 500m from the exhibition ground BVV...
from € 83
Double room (for 1 per.)
1 extra bed • Last 1 available rooms!
Triple room (for 1 per.)
2 extra beds • Last 1 available rooms!
Double room
Last 1 available rooms!
Triple room
Last 1 available rooms!
Single room
Husova 167/7, Brno Brno
(in the distance of 1.5 km from Pension Satyam)
Atrium apartments nabízí pohodlné ubytování v plně vybavených apartmánech v samotném centru Brna. Všechny apartmány jsou nově zařízeny a vybaveny TV, kuchyňkou, koupelnou a toaletou.
from € 59
Single
Last 1 available rooms!
Double (for 1 per.)
1 extra bed • Last 1 available rooms!
Triple (for 1 per.)
2 extra beds • Last 1 available rooms!
Family suite (for 1 per.)
2 extra beds • Last 1 available rooms!
Double
Last 1 available rooms!
Triple
Last 1 available rooms!
Family suite
Last 1 available rooms!
Stojanova 374/12, Brno Brno
(in the distance of 1.5 km from Pension Satyam)
from € 78
Apartmán s terasou 2+kk (for 1 per.)
2 extra beds • Last 1 available rooms!
Apartmán s terasou 2+kk
Last 1 available rooms!
Husova, Brno Brno
(in the distance of 1.5 km from Pension Satyam)
Availability verified
from € 68
PROTEKTORÁT (Čtyřlůžkový pokoj) (for 1 per.)
3 extra beds • Last 2 available rooms!
MÍSTNOST PRO VOJÁKY (Pětilůžkový pokoj) (for 1 per.)
4 extra beds • Last 2 available rooms!
RODINNÝ POKOJ (Family room) (for 1 per.)
5 extra beds • Last 1 available rooms!
PROTEKTORÁT (Čtyřlůžkový pokoj)
Last 2 available rooms!
MÍSTNOST PRO VOJÁKY (Pětilůžkový pokoj)
Last 2 available rooms!
RODINNÝ POKOJ (Family room)
Last 1 available rooms!
VELITEL (Lůžko v 6-ti lůžkovém smíšeném pokoji C20)
ROZHLASOVÁ ÚSTŘEDNA (Single pokoj)
HLAVNÍ ŠTÁB (Sál - lůžko v 30-ti lůžkovém pokoji)
SLUŽEBNA VB (Single pokoj)
VELITELSKÁ MÍSTNOST (Dvoulůžkový Standard) (for 1 per.)
1 extra bed
DŮSTOJNICKÁ MÍSTNOST (Třílůžkový pokoj) (for 1 per.)
2 extra beds
KNIHOVNA (čtyřlůžkový A31) (for 1 per.)
3 extra beds
Ložnice mužstva (Family room C19) (for 1 per.)
4 extra beds
MUŽSTVO (for 1 per.)
6 extra beds
HLAVNÍ ŠTÁB (Celý sál pro 30 osob) (for 1 per.)
29 extra beds
VELITELSKÁ MÍSTNOST (Dvoulůžkový Standard)
DŮSTOJNICKÁ MÍSTNOST (Třílůžkový pokoj)
KNIHOVNA (čtyřlůžkový A31)
Ložnice mužstva (Family room C19)
MUŽSTVO
HLAVNÍ ŠTÁB (Celý sál pro 30 osob)
Starobrněnská 338/10, Brno Brno
(in the distance of 1.6 km from Pension Satyam)
The four-star Hotel Royal Ricc provides quality accommodation and superior service and comfort. It is located in the centre of Brno and is ideal for tourists and businessmen.
from € 115
Double room (for 1 per.)
1 extra bed • Last 2 available rooms!
De Luxe Double (for 1 per.)
1 extra bed • Last 2 available rooms!
Double room
Last 2 available rooms!
De Luxe Double
Last 2 available rooms!
Husova 16, Brno Brno
(in the distance of 1.6 km from Pension Satyam)
Availability verified
The four-star Hotel International Brno offers luxury accommodation and conference services in the Moravian capital of Brno. The hotel is ideal for more demanding guests who come here for culture, entertainment and work.
from € 105
Double (for 1 per.)
1 extra bed
Junior aparmá (for 1 per.)
1 extra bed • Last 3 available rooms!
Suite 4 persons (2 bedrooms) (for 1 per.)
1 extra bed
Business suite (for 1 per.)
3 extra beds • Last 1 available rooms!
Double
Junior aparmá
Last 3 available rooms!
Suite 4 persons (2 bedrooms)
Business suite
Last 1 available rooms!
Rybnická 29, Brno Brno
(in the distance of 1.7 km from Pension Satyam)
Availability verified
Lodging Levandule is situated in a quiet part of Brno city in the neighbourhood of Nový Lískovec. We offer accommodation in double or twin rooms and suites. Every room features balcony, own bathroom and toilet, TV, and free Wi-Fi connection. Refrigerators...
On demand
Twin or double with balcony (with extra bed) (for 1 per.)
1 extra bed • Last 1 available rooms!
Twin or double with balcony (with extra bed)
Last 1 available rooms!
Suite (with extra bed) (for 1 per.)
3 extra beds
Suite (with extra bed)
Veselá 14, Brno Brno
(in the distance of 1.7 km from Pension Satyam)
Availability verified
We are an Internesto family that will make sure that you feel cozy with us. We will prepare a tiptop room, advise you on where to eat and where to go on an unforgettable trip, and in the morning we will serve you breakfast according to the recipe of our...
from € 95
Brno City apartmán (Privatní apartmán) (for 1 per.)
1 extra bed • Last 1 available rooms!
Sova apartmán (Privatní apartmán) (for 1 per.)
1 extra bed • Last 1 available rooms!
Levandule apartmán (Privatní apartmán) (for 1 per.)
1 extra bed • Last 1 available rooms!
Brno City apartmán (Privatní apartmán)
Last 1 available rooms!
Levandule apartmán (Privatní apartmán)
Last 1 available rooms!
Sova apartmán (Privatní apartmán)
Last 1 available rooms!
Small bedroom with shared bathroom
Big bedroom with shared bathroom (for 1 per.)
1 extra bed
Family room for 5 people with shared bathroom (for 1 per.)
4 extra beds
Family room for 4 people with shared bathroom (for 1 per.)
3 extra beds
Studio with amazing view (Private apartment) (for 1 per.)
1 extra bed
Lužánky apartmán (Privatní apartmán) (for 1 per.)
3 extra beds
Loft (Private apartment) (for 1 per.)
3 extra beds
Suite apartmán (Privatní apartmán) (for 1 per.)
1 extra bed
Přestupní stanice (Privatní apartmán) (for 1 per.)
1 extra bed
Superior apartmán (Privatní apartmán) (for 1 per.)
3 extra beds
Suite s výhledem na Petrov (Privatní apartmán) (for 1 per.)
1 extra bed
Vzducholoď apartmán (Privatní apartmán) (for 1 per.)
1 extra bed
United Colors of Brno (A whole flat) (for 1 per.)
9 extra beds
EDU Apartmán (Celý byt) (for 1 per.)
9 extra beds
Drink or Die Republic (A whole flat) (for 1 per.)
11 extra beds
Full House (A whole flat) (for 1 per.)
14 extra beds
Better Together (A whole flat) (for 1 per.)
13 extra beds
Seven in One (2 flats together) (for 1 per.)
29 extra beds
Big bedroom with shared bathroom
Studio with amazing view (Private apartment)
Suite apartmán (Privatní apartmán)
Přestupní stanice (Privatní apartmán)
Suite s výhledem na Petrov (Privatní apartmán)
Vzducholoď apartmán (Privatní apartmán)
Family room for 4 people with shared bathroom
Loft (Private apartment)
Lužánky apartmán (Privatní apartmán)
Superior apartmán (Privatní apartmán)
Family room for 5 people with shared bathroom
United Colors of Brno (A whole flat)
EDU Apartmán (Celý byt)
Drink or Die Republic (A whole flat)
Better Together (A whole flat)
Full House (A whole flat)
Seven in One (2 flats together)
This accommodation is suitable for exhibitors and visitors to the fairs, as well as for tourists or business travelers.
The Indian restaurant, that is open to the general public, offers the best of the exotic flavors of traditional Indian dishes.
Check-in: 14:00
Check-out: 10:00
Brno itself is not only a city of fairs, it also boasts beautiful architectural and historic sights, options for entertainment and exciting nightlife.
Terms and Conditions Pension Satyam
Cancellation fees when canceling stay:
Additional terms and conditions
1. Prices and services
Approximate prices for accommodation and any other services are published in the presentation materials of the property (web pages, leaflets, etc.).The customer, however, is bound only by the confirmed price stated in the accommodation voucher.The range of services and prices contracted is bound by the listing on the voucher. The property owner is entitled to change the agreed parameters of his services in circumstances beyond his control (such as an 'act of God').
2. Cancellation by customer
The customer is entitled to cancel the reservation any time prior to arrival. The cancellation should be in written electronic form (email with confirmation) to [email protected]. The time of cancellation is determined by the date and time the email was sent.
In the case of large groups an individual cancellation fee can be discussed.
The provider of accommodation ('the landlord') will not charge a cancellation fee in the following circumstances: family bereavement, hospitalization of the customer or a family member, serious illness, military call-up, disaster. For the previous reasons the customer has to provide proof within 3 days of the event.
3. Validity
These terms and conditions are an integral part of the reservation and accommodation voucher.
Terms and Conditions Hotel.cz
1. Terms
1.1. The Hotel.cz website (" Hotel.cz Portal ") is a portal for arranging accommodation reservations operated by HOTEL. CZ as , with its registered office at Kolbenova 882 / 5a, Vysočany, 190 00, Prague 9, registered in the Commercial Register at the Municipal Court in Prague, Section B, Insert 9533 (" Operator "). Correspondence address of the Operator: Řeznická 7, 460 01 Liberec, telephone 222 539 539 e-mail: [email protected].
1.2. Accommodation facility is the owner / tenant of accommodation facilities (" Accommodation facility "), providing the Customer with services according to the order mediated on the Hotel.cz Portal .
1.3. Customer is a person (natural or legal) ordering services offered in Accommodation Facilities (" Customer ").
2. Introductory provisions
2.1. These General Terms and Conditions (" GTC ") govern the contractual relationship between the Operator, the Customer and the Accommodation Facility in the implementation of accommodation booking offered by the Accommodation equipment on the Hotel.cz Portal (" Service ").
2.2. The contractual relationship between the Operator and the Accommodation Facility is governed by the brokerage agreement and these GTC.
2.3. The contractual relationship between the Operator and the Customer is governed by the Contract (as this term is defined below), these GTC and the business conditions of each individual Accommodation Facility („ OP facilities “), which are listed in the footer of the reservation form for each specific Accommodation Facility mediated on the Hotel.cz Portal. In the event of a conflict between these GTC and the OP facility, the business conditions that are more favorable for the Customer shall prevail. The customer is obliged to get acquainted with the GTC and OP equipment.
3. Applicable law and legal regime
3.1. Contractual relations between the contracting parties are governed by the laws of the Czech Republic.
3.2. The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, Company Identification Number: 000 20 869, Internet address, is responsible for out-of-court settlement of consumer disputes under the Agreement. : http://www.coi.cz/. The online dispute resolution platform at http://ec.europa.eu/consumers/odr can be used to resolve disputes between the Operator and the Consumer Customer under the Contract by electronic means.
3.3. European Consumer Center Czech Republic, with its registered office at Štěpánská 567/15, 120 00 Prague 2, internet address: http://www.evropskyspotrebitel.cz/ is a contact Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution and amending Regulation (EC) No 2006/2004 and Directive 2009/22 / EC consumer dispute resolution online).
4. The process of ordering and paying for services
4.1. Ordering
Customer expresses its interest in the Service by submitting a booking form (" Order "). The Operator verifies the free capacity at the Accommodation Facility within the term required by the Customer in the Order and informs the Customer about the availability and specific price of accommodation for the selected date. Binding ordering of the Service occurs at the moment of telephone or written confirmation of the Order / approval of the binding offer by the Customer and the Operator (sending the accommodation voucher to the Customer).
The operator on the Hotel.cz Portal also displays the offers of Accommodation Facilities advertised on the web portal www.spa.cz („ Spa Portal .cz “). In the event that an Order for a stay is sent from the Spa.cz Portal, the given contractual relationship is governed by the business conditions of the Spa.cz Portal, available at: https://www.spa.cz/vseobecne-obchodni-podminky.html. The Customer is obliged to read the given business conditions before sending the Order.
4.2. Price of the service
The price of the Service is determined by the Accommodation Facility. The price depends on the selected date, number of persons and other parameters entered by the Customer in the Order. Prior to the binding confirmation, the Operator informs the Customer about the final price (with information about the currency in which the price is governed); after the approval of the binding offer by the Customer, a binding order for the Services will take place, ie a contract will be concluded between the Customer and the Operator ("Contract").
The prices displayed for individual Accommodation Facilities on the Hotel.cz Portal are determined by the Accommodation Facilities, are only indicative and are not binding until the binding offer is sent by the Operator to the Customer.
The Hotel.cz portal publishes offers of Accommodation Facilities in addition to Czech crowns also in selected foreign currencies (especially in EUR), while conversion into Czech crowns is governed by the exchange rate set by the accommodation beginning or the current exchange rate of the Czech National Bank listed on https://www.cnb.cz/cs/financni-trhy/devizovy-trh/kurzy-devizoveho-trhu/kurzy-devizoveho-trhu/ - the conversion is always valid at the time of the Customer's visit to the Hotel.cz Portal. The Customer acknowledges that when publishing offers of Accommodation Facilities in a currency other than Czech crowns, the amount expressing the price for the Services may be adjusted after the execution of the Order (especially due to a change in the exchange rate). However, the final price expressed in the currency binding for the given Order does not change from the moment the binding offer is sent by the Operator.
Unless otherwise stated, the final price does not take into account any additional requirements of the Customer that were entered in the note field during the Order or such requirements that are considered additional during the telephone order, of which the Customer is informed during the call. Additional notes are also displayed in the accommodation voucher and accompanying e-mails. Additional requirements are actively negotiated by the Accommodation Facility directly with the Customer.
In the case of non-refundable reservations, the Accommodation Facility is entitled to deduct the corresponding amount only if such additional requirements of the Customer affect the total price of accommodation. The operator is not responsible for providing additional requirements, their price or quality.
4.3. Payment Terms
Payment is made at the Accommodation Facility. For some bookings, especially for group bookings, a credit card guarantee or a deposit of up to 100% of the stay may be required. The Customer is informed of the credit card guarantee or prepayment during the Order Confirmation process.
In special cases, but especially in case of repeated arrivals or complaints of accommodation providers for violation of the accommodation regulations, the Customer may be required to guarantee a payment card.
4.4. Gift vouchers
Gift vouchers are vouchers issued by the Operator, which the Customer can purchase and use to pay for the Order with them, ie a stay in the Accommodation Facility ("DP") can be purchased with them. The values on the DP with the values of other discount coupons cannot be added at the same time.
The customer has the opportunity to purchase a DP in one of the offered values, which can then be used for one of the stays offered on the Hotel.cz Portal. The information about the specific stay stated on the DP is not binding and the DP can also be used for other stays offered at the time of applying the DP on the Hotel.cz Portal.
The customer has the option to choose the form of DP delivery. The electronic form of DP delivered to the Customer's e-mail address is free of charge, the paper form of DP delivered via a postal service provider (eg Czech Post) is charged CZK 70.
DP is non-transferable after its issuance and can be used only by the Customer or the person listed on it, to select a stay package from the current offer on the Hotel.cz Portal and other sites specified by the Operator (currently only on the Spa Portal. cz) with regard to the free capacities of the Accommodation Facility.
The validity of the DP is indicated on its front page and is at least 12 (in words: twelve) months from the date of its issuance. If the validity of the DP according to these GTC differs (is shorter) from the one stated on the front of the DP, the validity on the front of the DP takes precedence . After the expiration of the DP (eg in case of non-use), the Customer loses the opportunity to apply it and is not entitled to claim compensation for it.
The Operator may decide to extend the validity of the DP at the request of the Customer. The Customer is not entitled to such an extension and is aware that it always depends on the decision of the Operator.
Each DP, or any discount or other coupon provided by the Operator in connection with its Services, is a one-time and expires after its application.
If the value of DP does not reach the price of the booked stay, the difference can be paid by any payment method allowed by the Operator. If the price of the stay is lower than the value of the DP, the difference in value will not be reimbursed and no financial compensation can be claimed for it.
DP is not exchangeable for money, it cannot be exchanged or drawn gradually. The value of DP can be exhausted only by its one-time application.
4.5. Communication mediation
By acceding to these GTC, the Accommodation Facility agrees to mediate communication by the Operator through the Hotel.cz Portal (including any processing, storage, receipt, access to, viewing and monitoring of communication by the Hotel.cz Portal) („ Communication mediation b) “) and declares that it thoroughly informs its employees, representatives and other persons (and in accordance with the applicable legal regulations it will inform them and possibly obtain consent) about the use of the Communication Mediation service provided to it or is provided on its behalf. The accommodation facility agrees not to use the Communication Mediation service to send unsolicited commercial messages. The Accommodation Facility shall fully indemnify the Operator for any third party claims or sanctions resulting from the illegal or unauthorized use of the Communication Mediation Service for the Accommodation Facility's own purposes.
5. Cancellation policy and complaints
5.1. Cancellation policy for accommodation
Cancellation conditions are specified in the OP device. In the event that the Accommodation Facility does not have its own cancellation policy defined, the first night will be charged to the guarantee by credit card guarantee in case of no-show. If the reservation is canceled by the Customer (cancellation is confirmed by the Operator to the Customer in writing) 24 or more hours before the originally planned arrival of the guest, no cancellation fee is applied to the guarantee by credit card.
5.2. Cancellation policy for gift vouchers
The customer is entitled to withdraw from the purchase contract for the purchase of DP within 14 days from the date of receipt, ie the issuance of DP, this does not apply if DP has already applied within this period.
After the issuance and expiration of the 14-day return period, DP is non-refundable and no financial compensation can be claimed for it.
5.3. The Customer is obliged to inform the Operator of any changes in the Order or its cancellation in writing.
5.4. In the event of cancellation of the Order by the Operator or the Accommodation Facility, the Operator will offer the Customer an alternative date or stay in another Accommodation Facility. In the event that the Customer does not accept the alternatives, the Operator will return to the Customer the paid payment paid by the Customer to the Operator for such canceled Order. The Customer must claim the Customer's payments made to the Accommodation Facility back after the Accommodation Facility and not after the Operator.
5.5. Complaints about the quality of accommodation and services provided by the Accommodation Facility are resolved by the Customer himself and directly with the Accommodation Facility, or with the help of the Operator, who can communicate with the specific Accommodation Facility regarding the Customer's complaint.
5.6. Complaints about the Operator's Services are possible in writing electronically at the e-mail address [email protected] or by correspondence at the address ONLINE HOLDING s.r.o., Řeznická 7, 460 01 Liberec. The Customer's complaint concerning the Operator's Services will be settled immediately, or as soon as possible after its receipt, but no later than within 30 days, and the Operator will make every effort to ensure that the Customer's complaint is resolved to his satisfaction. The customer will be continuously informed about the status and manner of handling his complaint.
6. Responsibility for content and information on the Hotel.cz Portal
6.1. All content and information stated in the offers of Accommodation Facilities are stored on the Hotel.cz Portal by Accommodation Facilities. In relation to the content and information provided in the offers of Accommodation Facilities, Hotel.cz Portal acts as a service provider, which consists in storing information provided by users (Accommodation Facilities) within the meaning of Article 14 of Directive 2000/31 / EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (the “Electronic Commerce Directive”) and Section 5 of Act No. 480/2004 Coll., on Certain Information Society Services, as amended (“ Act on certain information society services ").
6.2. The operator is not (in accordance with Article 15 of the Electronic Commerce Directive and § 6 of the Act on Certain Information Society Services) obliged to supervise the content of the information transmitted or stored by it, nor to actively seek out facts and circumstances that point to illegal information.
6.3. In accordance with Article 6.2 of these GTC, the Operator does not verify the content and information in the offers of Accommodation Facilities and does not exercise any control or supervision over them. The Operator thus does not guarantee the accuracy, completeness, correctness, legality or availability of the content and information stated in the offers of the Accommodation Facilities.
6.4. of the Act on Certain Information Society Services without delay all steps that may be required of it to remove or make such content and information inaccessible.
6.5. Any responsibility of the Operator for the content and information stated in the offers of Accommodation Facilities is governed by the rules set out in the Directive on Electronic Commerce and in the Act on Certain Information Society Services.
6.6. The Operator is responsible for its own content and information provided on the Hotel.cz Portal in accordance with the applicable legislation.
7. Notification of illegal content and information on the Hotel.cz portal
7.1. Any person may report illegal content and information on the Hotel.cz Portal to the Hotel.cz Portal in the manner described in this Article 7 of the GTC ("Notifier").
7.2. The Notifier is obliged to report illegal content to the Operator on the Hotel.cz Portal in accordance with this Article 7 of the GTC (" Notification ").
7.3. The Notifier is obliged to deliver the Notification to the Operator in writing electronically to the e-mail address [email protected] or by correspondence to the address HOTEL.CZ as, Řeznická 7, 460 01 Liberec
7.4. The notification must contain at least:
(a) details of the Notifier, including his contact details;
(b) identification of the Accommodation Facility's offer or placement of content on the Hotel.cz Portal, including the entire unique URL of the site;
(c) a statement stating that the content is illegal;
(d) an explanation of the reasons for the illegality of the content;
(e) additional information necessary to assess the illegality of the content.
7.5. The Notifier is responsible for the accuracy, veracity, completeness, legitimacy and justification of the Notification. The Notifier is responsible for the Notification, which incorrectly, falsely, unjustifiably or unjustifiably marks legally harmless content, including liability for damage caused to the Accommodation Facility to which the Notification relates and / or the Operator.
7.6. In the event that the Notification does not contain at least the data and information specified in Article 7.4 of these GBTC, such Notification may not be considered by the Operator due to the circumstances of the case. made. In such a case, the Operator is entitled to request additional information from the Notifier to the Notification.
8. Other obligations of the Accommodation Facility
8.1. The accommodation facility is responsible for the content of the offers; may not contain false or otherwise misleading information in the tenders, or information that otherwise violates the laws or rights of third parties and is liable for damages caused by a breach of this obligation.
8.2. If the Accommodation Facility repeatedly (incorrectly or repeatedly) provides false or otherwise misleading information in the offer, or information otherwise violating legal regulations or the rights of third parties, the Operator is entitled to terminate the contractual relationship with the Accommodation Facility by withdrawing from the contract. The accommodation facility is obliged to remove all its offers and content from the Hotel.cz Portal immediately after the withdrawal takes effect. If he fails to do so, the Operator is entitled to remove all offers and content of the given Accommodation Facility.
9. Personal information
The processing of personal data in the provision of the Services by the Operator (including handling cookies, sending business messages and recording telephone calls) is governed by the principles of personal data processing available here:
www.hotel.cz/privacy-policy/
10. Validity and effectiveness
10.1. The Operator may continuously change or supplement the wording of these GTC. The Customer acknowledges that the GTC valid at the time of concluding the Contract will always apply to the contractual relationship between him and the Operator.
10.2. These GTC come into force and effect on 14.3.2022 .
10.3. The valid wording of these GTC is available at the headquarters of the Hotel.cz Portal and is published on the website www.hotel.cz.